Page 20 - ELG2104 Apr Issue 475
P. 20

INTERVIEW              .


        Virtually certain
        V        irtually certain





                                                                          e
                                              futur
        of the future
        of the






        EC English’s Andrew Mangion tells Melanie Butler the secret of his optimism


                   hen the dust settles,” says Andrew Mangion, founder
                   and CEO of the EC chain of language travel schools,
                   “I am optimistic about the outlook for the language
        W travel industry. When the dust really settles,” he adds,
        “so maybe the end of 2022, early 2023, the market will come back.”
          He already has some irons in the fire. His latest brainchild is courses
        for children delivered not online, but in virtual reality (VR). “It is so
        immersive. Of course, you are working through an avatar, but you can
        speak as you do in real life, talk to people in different countries, touch
        things, explore….”
          Perfect, I suggest, for a generation bought up on gaming. EC has
        already launched a virtual reality summer school for this year. It’s an
        alternative to the face-to-face summer schools, under the Embassy
        brand they are also planning to open, travel restrictions permitting. For
        children facing those restrictions and for those whose parents are too
        nervous to let them go abroad in the pandemic, a VR summer school
        may prove the best option.
          “It’s not a replacement for the summer school experience,” Andrew
        admits, adding, “but it’s a good option and these kinds of courses are   He remains optimistic for the future of adult language travel, though,
        not just designed for summer.”                        singling out the UK and the USA as likely to be the next markets to grow.
          I agree that they would seem a good                           “In the USA, it is the Biden effect,” he says –  though not
        alternative to normal online teaching,    He remains            just because the new administration is more welcoming.
        even, perhaps, an alternative to the                            “The vaccine roll-out has been very fast and effective.”
        local language school around the corner.   optimistic for the     The same, he points out, can be said of the UK. It’s
        After all, you can create the same kind                         true too, though he doesn’t say so, of his home country,
        of multicultural learning experience that                       Malta, where the first EC school opened in 1991.
        language travel offers and the same ability   future of adult     What makes Andrew so sure that the adult market
        to practise outside the classroom for every                     will recover?
        student in every country at the same time   language travel       “Demography,” he says. “The OECD predicts the
        every week.                                                     global middle class will grow by another 1.4 billion
          As Andrew has realised, this is a tool                       people in the next decade and few of them will have had
        which can help expand the role of the junior language travel provider   access to good English language learning.”
        beyond the short-stay market. Could it not also see the role of the local   Later I check the statistics and notice that 43% of the new middle
        language school chain, so strong in markets like China and Italy, expand   class will emerge in just two countries, India and China. The former
        into the wider world?                                 has a huge local ESL capacity and there is little sign of Chinese adults
          In any event, few in language travel expect the junior market to   travelling  for short courses.
        collapse. It’s the year-round adult school market that most observers   Then I realise Andrew may have already thought of that.
        worry about, especially in destinations such as the UK and USA, where   “Before Covid-19, we were looking seriously at the Philippines. It’s
        students don’t have work rights. In these mature markets, the local   very popular with Japanese and Koreans. It’s a short-haul market.”
        language schools have seen falling adult enrolment for at least a decade.   Not just an optimist then, but an optimist with a plan.
        Further, there is little doubt the pandemic has hit the language travel
        chains, with UK-reliant midsize chains buckling under the strain.    Andrew Mangion is executive chairman, CEO
          Even major players like EC have cut-back. Andrew has withdrawn     and a major shareholder of the EC Group. He is a
        from the market in Australia and New Zealand entirely, cutting five   director of Chiswick House School and St Martin’s
        schools, citing government refusal to either ease travel restrictions   College, two of the leading K-12 schools in Malta,
        or offer financial support. EC schools in Miami and Washington,      and served on the board of the Federation of
        DC, have also been permanently closed, as has one British school in   English Language Teaching Organisations in Malta
        Oxford.                                                              (FELTOM) and was a member of the board of the
          Schools open where demand is high. Like most chains, explains Andrew,   Association of Language Travel Organisations (ALTO) between 2010
        EC responded to the advent of the KAS, the large Saudi scholarship   and 2015. He championed the startup of the first YPO Chapter in
        scheme, by opening centres where the Saudis placed students. With Saudi   Malta and was chapter chair between 2005 and 2008. He also served
        demand falling, you hit a problem of oversupply. “It’s a question of right   as a member of the YPO European Board.
        sizing,” says Andrew.
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