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COMMENT                .                                                                                                                                                                                     FEATURES & COMMENT


                                        Point                                   someone else from overseas, so they lose both   students are familiar with the Ielts task types   OUT
                                                                                                                                                                                  OF THE
                                                                                                                               before taking the test.
                                                                                                                                 Finally, most universities provide EAP
                                        of View                                 the international student and the revenue that   orientation once students have arrived.           BOX
                                                                                comes with them.
                                                                                                                               For example, Katie Skarlatos, a first year
                                                                                 Why not test their English at the beginning
                                        Andrew                                  of the cycle? All that’s needed is a level     psychology student at Bath University,
                                                                                test, remotely delivered and with an output
                                                                                                                               says: ‘We had a whole module dedicated to
                                        Stokes                                  that correlates with Ielts (or Toefl) bands    academic study skills. Our tutors taught us a)          Time Granny
                                                                                                                               how to write in an academic style, b) to read,
                                                                                sufficiently accurately. This would enable two
                                                                                outcomes.                                      critique and present academic papers, and c) to
         ‘The university sector                                                 out those applicants whose level of English is   questions and become familiar with the process          went to the
                                                                                                                               reference all our sources in APA style.
                                                                                 Firstly, a university department could filter
                                                                                                                                 ‘The department encouraged us to ask
                                                                                just too low – and could do this right at the
                                                                                start of the process.                          of writing university-level papers. Heading
                                                                                 This benefits everyone. The unsuccessful      into the second semester I feel much more                 hairdresser?
                                                                                applicant can immediately move on, which
         is failing international  is kinder, and the university can target offers                                                      The application                         Language school feedback surveys may
                                                                                of places more effectively. In industry, this
          students before they                                                  approach is routinely applied as an early-stage   and actively include Ielts                         be asking the wrong questions
                                                                                                                                 journey should explicitly
                                                                                filtering mechanism by large employers such
                                                                                as Amazon, L’Oréal and Samsung. They test in
                        even arrive’                                            skills areas such as verbal reasoning and maths,          guidance                             When language schools hand   standard questionnaires ask
                                                                                                                                                                                                         how students created their own
                                                                                                                                                                               out questionnaires to EFL
                                                                                and it’s equally logical to use it for language.
                                                                                There are high-quality tests that can do this
                                                                                                                                                                                                         learning? Do our questions
                                                                                                                                                                               students at the end of their
                                                                                effectively.                                   confident to take novel approaches in my        courses, it suggests that the   elicit a self-examination by
                                                                                 A second outcome from this approach is        assignments because my department took the      school values their opinions   students of their learning
         Using technology to check students’ English is up                      to help identify the level of Ielts preparation   time to teach me the basics.’                about the teaching they have   processes, or simply ask them
                                                                                                                                 This is great, but there are other elements
         to scratch during the application process could                        needed by applicants. According to Dr Victoria   of EAP that would be better addressed pre-    received.                 babyish questions about how
                                                                                                                                                                                And indeed, the school can
                                                                                Clark of the British Council, ‘Depending on
                                                                                                                                                                                                         well or badly they feel we
         save everybody a lot of pain, says Andrew Stokes                       motivation and talent, a student can raise their   arrival.                                    demonstrate its genuine respect   teachers did? I would suggest
                                                                                level of English by half to one Ielts band score   Marc Lebane of Hong Kong’s Lingnan          for student needs and wishes   that what we ask them is
                                                                                in three months if they put in enough work.’   University considers these to be: ‘Firstly,     if the questionnaires are given   typical of most consumerist
                                                                                For those who need to improve their level of   making notes from reading, but more             out at regular intervals and the   questionnaires  that treat
                t the age of 16, Adrian Chu boarded   Typically, overseas students accept an offer of   general English, then, an early diagnosis is   importantly from lectures.  feedback is acted on.  their responders as if they had
                a flight from Kuala Lumpur to the   a university place about six months before the   essential, given the time available.  ‘Secondly, improving vocabulary through   But this has not been my
                UK to start his A Levels in London.   academic year begins. However, most will not   And general English level is only part of   listening, not reading. When they hear an   experience in most of the     Do typical UK
        AOver the next two years he worked   take their Ielts test until three months later,   the story. Clarity runs an Ielts Facebook page,   unknown word, their brain freezes while   schools in the UK I have
        hard, passed his exams and got into Durham   and inevitably a certain percentage fail to   which receives dozens of posts like ‘Warm   they try to define it, rather than trying to   worked at or led training   EFL student
        University to study politics.                                           greetings! Please, how to get started?’, ‘I want   understand it from context.                 sessions in.
          He was happy, loved England and wanted    Students who                to learn Ielts for my university, but what       ‘Thirdly, paraphrasing. It’s not just          In many places the first   questionnaires
        to stay – but under new immigration rules                               should I do?’ or ‘We need to take Ielts for our   rearranging words, it’s identifying the main   satisfaction questionnaire to be
        imposed by Theresa May he was booted out   fail their Ielts have to go   university application. How do we start? Please   ideas and rewriting them. Plagiarism amongst   placed before students comes   ask student s
        two months after his graduation day.  through the upset and             guide us accordingly. Thank you.’              Asian university students is very problematic.’  on the last day of the course.
          Not an uncommon story. But equally, not                                As these posts show, all too often students     Students are right to feel they should be     Does this mean it has nothing   about the role of
        the whole story. I’d like to argue that it’s   heartache of losing the   are left to devise their own Ielts prep strategies.   treated better both at the beginning and   to do with students and is   the host family
        not just the government that’s letting down                             Most of them can’t do this because they are    the end of their university courses. We can’t   exclusively for the benefit of
        overseas students at the end of their degree     place                  neither sophisticated language learners nor    do much about what happens after they’ve        the school’s marketing dept   in their language
        courses, but that the university sector itself is                       aware of the particular challenges posed by the   graduated, but there are measures we can put   and the overseas agents who
        failing them before they even arrive.  achieve the band score required for the course.  Ielts task types.              in place to make students feel more wanted      supply a flow of clients?       learning?
          I believe there are three simple ways we can   By this time, it’s too late to apply elsewhere,   The application journey should therefore   when they first apply.    Do typical UK EFL student
        do better through the effective application of   so they have to go through the upset and   explicitly and actively include Ielts guidance                             questionnaires ask students    no imagination, intellect or
        technology, which is my field.      heartache of losing the place. For the   using online preparation tools. As a minimum,   n Andrew Stokes is managing director of Clarity   about the factors that are   creativity.
          Let’s start with the recruitment cycle.   university, there is generally no time to recruit   universities should ensure that international   English, an online English provider based in Hong Kong.  likely to affect their learning?   In a posh hotel have you ever
                                                                                                                                                                               What about the role of the   been asked to express your real
                                                                                                                                                                               host family? For some students   feelings about the place?
                                                                                                                                                                               this has been central in their   The end of course
                                                                                                                                                                               progress in the language.  questionnaire is like Granny’s
                                                                                                                                                                                Do typical questionnaires   hair-do.
                                                                                                                                                                               ask the students about their   We‘ve known it for years and
                                                                                                                                                                               state of mind and heart during   it is comfortingly familiar.
                                                                                                                                                                               the course?  How often have   But maybe it’s time Granny
                                                                                                                                                                               they been bored in class? When   went to the hairdresser?
                                                                                                                                                                               have they felt themselves
                                                                                                                                                                               to be the most creative and
                                                                                                                                                                               awake? How have they found   n Mario Rinvolucri, a Pilgrims
                                                                                                                                                                               the food? How have they   associate, is author of  Grammar
                                                                                                                                                      Universities should not    coped with those aspects of   Games, and co-author of Once
                                                                                                                                                       present international    UK culture that may at first   upon a Time, written with John
                                                                                                                                                    students  with too many    have seemed outlandish? Do   Morgan.
                                                                                                                                                               close doors
        30                                                                                               April 2018            editorial@elgazette.com                                                                                31
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