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        IATEFL special              .                                                                                                                                                                                    SPECIAL FEATURE
        Rise                                                                                                                                                       technology and teaching. The most effective   challenge facing language testing and


                                                                                                                                                                                                        What do you think is the biggest
                                                                                                                                                                   use of digital has been to support more
                                                                                                                                                                   traditional teaching rather than replace it.
                                                                                                                                                                                                       what is the biggest opportunity?
                                                                                                                                                                                                        Firstly, there’s a need to promote
                                                                                                                                                                                                       assessment literacy. A need to give
                                                                                                                                                                     Some people are saying we’ve seen
                                                                                                                                                                                                       educational professionals as well as parents
                                                                                                                                                                   peak English and the move is towards
                                                                                                                                                                                                       a better understanding of how testing
                                                                                                                                                                   multilingualism. How far do you think
                                                                                                                                                                                                       works. They can then operate as informed
                                                                                                                                                                   that is true?
                                                                                                                                                                     I have long said that a knowledge of
                                                                                                                                                                                                       look for. Secondly, maintaining test security
           of the                                                                                                                                                  English has become necessary but not   consumers when it comes to what features to
                                                                                                                                                                   sufficient. Learning English and other
                                                                                                                                                                                                       and integrity is an increasing challenge and
                                                                                                                                                                   languages are not mutually exclusive,
                                                                                                                                                                                                       technology is increasingly used to try to
                                                                                                                                                                                                       cheat.
                                                                                                                                                                   and I think interest in both English and
                                                                                                                                                                   multilingualism will continue to grow, along
                                                                                                                                                                                                        On the other hand, it can also be used
                                                                                                                                                                   with demand for high-quality tests.
                                                                                                                                                                                                       to deter, prevent and detect malpractice,
                                                                                                                                                                     There are believed to be 1.5 billion English
                                                                                                                                                                                                       for example by using CCTV surveillance
           Machines                                                                                                                                                speakers worldwide.                 of test-takers or running software to detect
                                                                                                                                                                     However, we shouldn’t forget that there
                                                                                                                                                                                                       improbable patterns of test statistics.
                                                                                                                                                                   are, for example, 400 million Spanish
                                                                                                                                                                                                        Going forward, I think it’ll only be the
                                                                                                                                                                                                       better-resourced organisations that are likely
                                                                                                                                                                   speakers and 21 nation states where Spanish
                                                                                                                                                                   is an official language.
                                                                                                                                                                     Learners may want and need English and   to be in a position to take the steps necessary
                                                                                                                                                                                                       to protect and maintain public confidence
                                                                                                                                                                   English tests, but the same is true for other   in their tests. Technology also remains the
                                                                                                                                                                   languages.                          biggest opportunity for language testing. As
           As new players enter the market, technology is                                                                                                            For example, LanguageCert so far offers   ever, its use needs to be managed with great
           becoming a vital part of language testing – but the                                                                                                     tests in Spanish and Turkish as well as   care.   Dr Milanovic is chair of the Advisory
                                                                                                                                                                   English.
           human element is still vital, Dr Michael Milanovic                                                                                                      explicitly promoted the learning of ‘mother      Council at Peoplecert one of a number
                                                                                                                                                                     The EU’s Barcelona objective, which
                                                                                                                                                                                                                    of roles he has taken on since stepping
           tells the El Gazette                                                                                                                                    tongue plus two’ foreign languages, is a good    down as chief executive of Cambridge
                                                                                                                                                                   example of that principle of multilingualism     English Language Assessment.
                                                                                                                                                                                                                    He is also a visting professor at the
                                                                                                                                                                   in action.                                       University of Bedfordshire.
             or a while, ELT testing seemed   Technology facilitates the emergence of   items like multiple choice questions. More
             to be increasingly dominated   new entrants. It provides a great way of   recent advances in computational linguistics
             by two or three mega           spreading the word about new products   and machine learning are making this type
       Fexam providers. But we are          as well as supporting their delivery and   of technology in scoring the performance of
        suddenly seeing new players, like   processing.                         productive skills a reality.
        LanguageCert, entering the market.    But technology alone doesn’t deliver a   Making it work on a large-scale remains
        Language school chains are also     full understanding of customer needs. Being   challenging, however.
        marketing exams to government       able to deliver what people actually need is   I think it’s also fair to say that many
        and Silicon Valley is promising cheap   essential to success.           educationalists view ‘black box’ marking
        online alternatives. How do you see   I think that the number of organisations   engines of speaking and writing with
        this playing out?                   interested in developing language assessment   suspicion. They often feel that the features
          The idea of global dominance in language   is likely to grow. Those that focus on quality   being evaluated are either inadequately
        testing is perhaps a bit dramatic. While   products and quality service are most likely   described by the provider or seem
        international exam providers play a key   to do well.                   divorced from the features of real-world
        role, it’s always been the case that far more                           communication.
        learners take locally produced tests than            Many                Technology already impacts significantly on
        international ones.                    educationalists view             all aspects of large-scale language testing, for
          Clearly, for some purposes, such as study                             example to support strong customer service,
        or migration, there is a restricted range of   ‘black box’              to store/retrieve/combine test material stored
        tests. The increasing interest in language                              in item banks, and to ensure speedy and
        testing, though, is being driven by the   marking engines of            accurate marking.
        importance people around the world place on   speaking and writing
        language knowledge in general and English in                             Does that mean that computers ‘set’
        particular.                                with suspicion               the exams?
          As you suggest, there are numerous new                                 They are clearly an important part of the
        entrants in the language assessment market,                             process. Computers might help select suitable
        one of these being PeopleCert, the group   Where do you see the marriage   authentic materials, generate options for
        behind LanguageCert, which has now turned   of technology and language testing   multiple choice questions or even help to
        its attention to language provision in English   going next? Will we see the day when   make computer-based speaking tests more
        and a range of other languages.     computers not only mark the exams   interactive.
          Testing is like any other industry –   but set them?                   But for the moment, using computer
        traditional market leaders are always likely to   Digital technology has been used in rating   technology alone to write other than the most
        be challenged by new entrants. I see this as a   language tests for many years, although   simple and formulaic test items is a long way
        healthy situation which increases choice and   mainly with regard to reading and listening   off, as anyone has tried to write test items will
        drives up quality.                  skills, where machine marking is ideal for   appreciate. There’s a useful analogy here with
        26                                                                                               April 2018            editorial@elgazette.com                                                                                27
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