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El•Gazette 469.qxp_El•Gazette 469  25/02/2020  21:51  Page 23






                                                                                                UK LANGUAGE CENTRES

              Wise words from


              a summer school                                                                                           MILLFIELD ENTERPRISES



              super-head



              Millfield’s Mark Greenow reveals to
              Melanie Butler his secrets for success


                      e doesn’t just run Millfield English Language Holiday
                      Courses, our top-ranking boarding school courses.
                      Millfield’s Mark Greenow also hosts a major EFL
              Hconference and is an inspiration to many. Here are his top
              tips for dealing with key stakeholders:

              1) To parents worried about the safety of their child   chance to set the boundaries and spell out the ‘rules’ whilst
              If they want to let their precious little things fly the nest for a couple   establishing our values.
              of weeks, I tell them that I am a ‘professional babysitter’.   But I do it in a fun way. For example, because I am not brave
                I appreciate their trust and I know it is a huge responsibility. I   enough to take a telephone from a teenager, I show them a video of
              assure them we will do everything we can to protect the children from   phones going into a crusher to the sound of the song Goodbye My
              the environment with risk assessments, from                           Lover. I tell them this is what will happen if
              the staff with DBS checks and from each other                         they use their phones in the Dining Hall
              – that’s why we have Houseparents.         Students will forgive      instead of talking to the people around them!
                Our Medical Centre protects them from   a bad lesson or two, if       I tell them they are here to improve their
              illness and injury, the Prevent programme from                        English but that they can learn more important
              radicalisation and we have Designated   they see you care.            things like learning to learn and learning to
              Safeguarding Leads to protect students from                           love learning. This will ultimately be more
              themselves.                                           important than learning twenty phrasal verbs. They can also learn to
                Most importantly, we train and induct every member of staff to   be curious, learn more about themselves and learn to respect others. I
              understand this multi-layered approach and strive to create a caring   also tell students that I am going to make them cry, but only because
              culture that all staff are responsible for.           they will have such a wonderful time they won’t want to leave!
                Having said all that, I don’t believe in wrapping everybody in   Most importantly, a summer school is a chance for students to reinvent
              cotton wool. It is important that the students have new experiences   themselves and learn to live in the moment. In words beginning with ‘e’:
              and let themselves go a little – in a controlled way! Things inevitably   educate, engage, enthuse, entertain, energise, entrust and enthral.
              will happen. It is how you deal with them that counts.
                                                                    4) To agents
              2) To summer school teachers                          Agents need to take the time to really understand the schools they
              Engage with and listen to your students. Preparation is important, but   are working with and avoid working with too many schools. They
              don’t obsess about it. However much you plan, you never really know   need to be led by quality, not commission. Some agents pigeon-hole
              where a lesson is going to go. Students will forgive a bad lesson or two   schools, sending all hockey players to one and tennis players to
              if they see you care.                                 another, just because they have always done it that way.
                The best teachers are perpetual learners, good sharers and great   Some of my best agents were previously students or staff! I love
              listeners. It is important that they know that they can’t control what   working with them because they completely get it. They know how
              students learn. They can only control what they do. So, concentrate   important this intense shared experience can be and they know the
              above all else on the PROCESS of learning and give the students time   passion and dedication that goes into making it happen. Some of
              to REFLECT on what they are doing and why.            them come back as Group Leaders. That means a lot to me.
                As time goes by, the students may not remember what you taught
              them, but they will remember how you made them feel.   5) To inspectors
                                                                    I believe in inspections and, evidently, we do quite well at them, but I
              3) To students on the first day of the course         do wish there was a way they could get more to the heart of the
              I enjoy giving welcome talks and I work hard preparing them. It is a   matter. In my opinion, inspectors spend a disproportionate amount of
                                                                    time in summer schools observing the teachers.
             MILLFIELD ENTERPRISES                                  inspectors seem to be obsessed with the teaching of pronunciation.
                                                                      Schools have to meet the standard set of tick boxes. For example,
                                                                    OK, but there are many pedagogical reasons to argue that English can
                                                                    be taught very well without using IPA. Many teachers aren’t trained
                                                                    to use it: phonetics is not a major focus on the Celta syllabus. Even
                                                                    with great academic support and in-house training, it can be difficult
                                                                    for a summer school to fill the training gap.
                                                                      As an inspector, I would really want to get deep into the school and
                                                                    test that learning is taking place holistically: in the activities, in the
                                                                    houses, on the playing ground. I would want to feel the mood and
                                                                    culture of the school. I must confess, though, I don’t know how to
               Tug-of-war at the Millfield summer fete              write a tick box for that!

              editorial@elgazette.com                                                                               23
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