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El•Gazette 468.qxp_El•Gazette 468  08/01/2020  15:59  Page 42





              INTERVIEW              .

              Chalkface                                                                                                 RON RAGSDALE





              Champion







              Monica Poulter is back in school.

              So, what has changed in forty
              years, asks Melanie Butler

                                                                    Monica Poulter
              We first met on a Diploma course in IH London aeons ago,   The most rewarding moments are when there is real
              but most people will know you from your role supporting   communication in the classroom; when participants talk about their
              teacher training qualifications at Cambridge Assessment.   home lives or their experiences in the UK or when they tell us that
              What is the biggest change in ELT that you have       they have been, for example, to the pharmacy on their own and have
              experienced?                                          described symptoms to the pharmacist and got medicine for a sick
              Yes, we first met over 40 years ago and there have certainly been some   child.
              changes. The main one for me is the huge range of contexts in which
              the English Language is now taught and learned worldwide.     Given your experience teaching refugees what would you
                I dug out my certificate from our Diploma course and the wording   add to the Cambridge teacher training framework?
              shows just how much things have changed! It is described as a course   I think I would make more explicit the need to be aware of home
              for ‘English nationals’ and the teaching practice was with ‘foreign   languages and cultures. On a number of occasions, I have wished I
              students’. In 2020, the English Language Teaching profession includes   could speak Arabic – especially when dealing with a personal
              thousands of teachers who learned English as their second language.   problem.
              Many students are learning English in their home country for many   There have been moments when a quick explanation in Arabic
              different purposes. Others are living, studying and working in an   would have moved the class along by providing background cultural
              English-speaking country.                                              information, explaining language differences
                When we studied for the Diploma, there                               between Arabic and English, or setting up a
              was still an emphasis on using teaching    The most rewarding          game. On occasion, I have been able to use
              ‘techniques’ to learn structures, and on   moments are when there      other volunteers who speak Arabic, which has
              mechanical practice of language. There was no                          been invaluable.
              reference to developing language skills.    is real communication in
                According to my course report, we learned   the classroom; when      If a Celta-trained teacher was thinking
              how to use visual aids and the tape recorder!                          about teaching refugees what are the
              Now, there is an overwhelming number of   participants talk about      most important things they need to
              resources, including digital resources with an   their home lives or   know?
              increased emphasis on eclectic approaches,                             Learn about the linguistic, cultural and
              and creating individual learning pathways.    experiences in the UK    educational backgrounds of their group and
                The report also said that I had ‘no difficulty                       find out what their current needs are. Check
              in obtaining a grasp of the underlying theories of ELT’ – I don't think   what resources are available to support learning – and find strategies
              there were so many back then! One of the main challenges for   to provide individualised practice and frequent recycling.
              teachers now is that there is so much stuff out there – theoretical and   Personal qualities are important too. You need empathy and lots of
              practical. It can be overwhelming.                    patience. Many refugees are dealing with resettlement issues and
                                                                    family problems – they may not always be in a state where they can
              Recently you have been volunteering as a teacher. How did   focus on your carefully prepared lesson.
              you get involved?
              In my last role at Cambridge Assessment I created an online   What would you like to change about ELT?
              Futurelearn course to support volunteers working with refugees. In   What I’d like to see is more recognition for professional development.
              order to produce relevant content. I contacted refugee support   I think a lot of teachers access training in their own time through
              organisations and talked to local teachers working with refugees.   following online tutorials and informal networking. It would be great
              Then I started teaching myself – the class I am involved with is   if this could be more formally acknowledged.
              mostly for women with young children who can’t get to regular   I’d like to see increased recognition in three areas – my 3 Ps!
              classes.                                              •Professionalisation of ELT
                                                                    •Professional development pathways for teachers
              What have you found most challenging about this work?   •Parity between teachers who speak English as a first language and
              Very little of my previous teaching experience was with beginners, so   the thousands who don’t
              for me the most challenging thing has been to work with learners with
              almost no English, who aren’t familiar with the Roman script and who   Monica Poulter recently retired after more than 25 years at Cambridge
              – in some cases – have had their education interrupted through war   Assessment English, developing qualifications for English language
              and displacement.                                      teachers. She is now on the Board of Trustees with the Cambridge
                Some of the group are highly motivated, but some get very little   Refugee Resettlement Campaign.
              opportunity to use English outside the class and progress can be slow.
              42                                                                                            January 2020



                                                                                                                                EL Gazette ad_Dec19.indd   1                                                                              10/12/2019   09:29
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