Page 34 - ELG1711 Nov Issue 452
P. 34

INTERVIEW              .                                                                                                                                                                                     REVIEWS & RESOURCES





















        Devon is heaven



        for language students






        In 2014, Kevin McNally decamped from London to sleepy Devon to take the
        helm of the Torquay International School. He tells old friend Melanie Butler how
        he discovered welcoming host families, surfing lessons and beautiful countryside


        n You were once seen as a permanent part of the London EFL   parks and endless local attractions. Every weekend, we offer hiking on
        scene, working for the Hampstead School of English and then   Dartmoor for the over-fifties, surfing lessons for the younger students
        for travel company Tui. What made you up                            and gastronomic weekends in nearby Exeter. There
        sticks and head for Devon?                   I was used to          is something for everybody.
          When Hampstead School was sold to Tui
        Travel in 2010, part of the deal was that I had to   a certain level of   n I remember when we met after the move,
        stay for at least three years. After about a year,                  you were very excited about the host
        I was made marketing director of the group of   autonomy and instant   families…
        schools that Tui owned.                  decision-making             The standard of host families in Torquay was a
          Halfway through it became clear that the                          huge surprise. I think most schools in London, in
        corporate world was not for me. I was used   which is simply not    most of the big destinations in fact, would agree
        to a certain level of autonomy and instant                          that finding host families that meet students’
        decision-making that is simply not possible in   possible in a large   expectations is one of the biggest challenges.
        a large organisation. I missed the individual   organisation         Torquay families are so different. Their socio-
        relationships with agents and partners at which                     economic level is much closer to that of the
        independent schools excel.                                          students. They have time and the inclination to
          I started looking for my next move. I had known                 actually spend time with students, have dinner with
        the then-owner of Torquay International School                    them, take them on days out. This was one of the
        (TIS), Judith Hands, for years. Around 2013 she                   hidden gems of TIS that needed to be promoted
        indicated that she was looking for an eventual exit               much more aggressively (see page 15).
        from the business. It was very important to her
        that the school was handed on to someone who                      n And you established another Devon
        understood the ethos and would allow the school                   speciality young learners course?
        to grow and develop in a way that reflected its long                In all my career, I had never been involved in
        heritage. So, we started talking.                                 young learners. It just never appealed. But In my first
          At the time, the location of Torquay International              summer in Torquay, I saw so many operators – mainly
        School was a huge stumbling block, a deal-breaker.                non-accredited – bringing in students by the busload.
        The 2.5-hour journey from Paddington meant it was                 At TIS we had the infrastructure, the academic
        too far from home, and would mean too much of an                  background, the fantastic host families. Why not offer
        upheaval. I started looking for other opportunities,              these young learners quality, safeguarding and good
        but whatever avenue I explored, my heart, and                     fun? We launched young learners courses in 2016 and
        increasingly my head, took me back to Torquay.                    numbers tripled by 2017. As for 2018, some weeks
                                                              are already closed to certain nationalities. We entered the market very
        n What surprised you most about Devon?                cautiously. I believe that welfare and safeguarding of young learners
          To be honest, I knew very little about it. My main concern was how I   must take priority. It’s been a steep learning curve. Interestingly, clients
        would convince people to try Devon as opposed to London, Oxford or   are more attracted by our welfare and safeguarding standards than
        Brighton. What has been a fantastic surprise is that Devon sells itself.   the lessons. Very high staff-to-student ratios, intensive training for
          There is a small, discerning class of agent and student who is   new staff, Level 3 Safeguarding courses for everyone, all costly and
        already familiar with the region and what we can add to the language   time-consuming. But it’s the minimum we would expect for our own
        learning experience. There is the beautiful countryside with national   children. How can we not want the same for the kids in our care?
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